Policies & Terms of Use

Privacy Policy
W. M. Barr respects your right to privacy. This policy summarizes what personally identifiable information we may collect, and how we might use this information. This policy also describes other important topics relating to your privacy.

Information Collection
W. M. Barr will collect personally identifiable information (such as name, title, company name, address, telephone number, or e-mail address) that you voluntarily provide through our web site or e-mail correspondence. We will collect general information (such as the type of browser you use, the files you request, and the domain name and country from which you request information) to improve our web site and better meet your needs.

We may passively collect information that is automatically sent to us by your web browser or your internet service provider. This information typically includes your domain name, your user name, and your numerical IP address. The amount of information sent by your web browser depends on its settings. Please refer to your browser if you want to learn what information it sends. We use this type of information to see which web pages you visit at our web site, which web site you visited before coming to our web site, and where you go after you leave our web site. We can then develop statistics that help us understand how our visitors use our web site and how we can improve it.

We may actively obtain information about you by installing a marker on your computer commonly called a "cookie." Cookies enable us to know you by a computer-generated, unique identifier. By providing you with a unique cookie, we are able to create a database of your previous choices and preferences, and in situations where these choices or preferences need to be collected again; they can be supplied by us automatically, saving you time and effort. For example, after you purchase a product once, if you need to purchase it again, your previous selections for color or other features will have been retained, and can be reentered more quickly. Your computer may be specially configured to reject cookies; please refer to your browser for more information. Many W. M. Barr web sites will allow you to visit without accepting cookies, but some features of our web sites may not work properly if you choose to reject cookies.

Use of Information
The information will be used by W. M. Barr to respond to your inquiries, supply you with requested information on W. M. Barr products and services or track orders you place with W. M. Barr, and to help us improve the products and services we provide. In addition, authorized third parties may be utilized by W. M. Barr to collect, track and process such information. If you have submitted personal information to W. M. Barr electronically and would like it removed or modified, please contact us at 1-866-370-2499. We will use reasonable efforts to comply with your request. It may be necessary, if required by law or if pertinent to judicial or governmental investigations, to release your personally identifiable information. Although W. M. Barr has taken reasonable and prudent measures to protect its computer systems from unauthorized third parties, W. M. Barr is not responsible for unauthorized use by such third parties of your personally identifiable information.
 
W. M. Barr may use any of the information gathered at this web site (other than credit information) for any legal purpose. We may analyze personal information for historical, statistical or scientific purposes, or we may store the personal information for your convenience should you return to this web site in the future. In the course of any of these activities, we may transmit any of the information we have collected to another country or share it with W. M. Barr affiliates or third parties including contractors, dealers, distributors and retailers.
 
We may also use your personal information to investigate security breaches or cooperate with government authorities pursuant to a legal matter. Personal information collected online may also be combined with information you have provided to W. M. Barr through other sources such as product registrations, call centers, or publicly such as at trade shows or seminars.

In addition, we may have collected similar information from you in the past, before our Privacy Policy took effect. By using this web site you agree to the terms of this privacy policy. By agreeing to the terms of this privacy policy you are consenting to our continued use of previously collected information under the terms of this privacy policy.

Other Important Information
The W. M. Barr web site may contain links to other sites. We do not endorse or otherwise accept responsibility for the content or privacy policies of those sites.

Terms of Use
Important Legal Information
Welcome. W. M. Barr & Co., Inc. offers this web site to you subject to the following terms and conditions ("Terms"). Your use of this web site shall be your agreement to abide by each of the terms set forth below. If you do not agree with any of these terms, please do not use this web site. If you have any questions about these terms, please contact us.

Intellectual Property Information
The materials on this web site are Copyright © 2008 by Barr. All rights reserved. You are hereby authorized to view, copy, print, and distribute these materials subject to the following conditions:

• The materials may be used (a) for use in the purchase and sale of products referred to at this web site by prospective customers for the benefit of W.M. Barr as contemplated by or in accordance with this web site; or (b) for informational, personal, or non-commercial purposes only.
• Any copy of these materials or any portion thereof must include the above copyright notice.
• Materials from this web site may not be copied or posted on any network computer or broadcast in any media.
• No modifications of any materials may be made outside or beyond these specific purposes.
• Barr may revoke or modify any of the foregoing rights at any time.
• Use of materials from this web site for any other purpose is expressly prohibited.
• W. M. Barr, W. M. Barr logo, and the Barr logo are trademarks or registered trademarks of Barr.
• Please note that any products, processes or technologies described in these materials may be the subject of other intellectual property rights reserved by Barr and are not licensed hereunder. Elements of this web site (e.g., the design or layout of this web site) are protected by copyright, trade dress, trademark, and other laws and may not be reproduced, duplicated, copied, imitated, sold or otherwise exploited in whole or in part for any purpose that is not expressly permitted by Barr. No logo, graphic, sound or image from this web site may be copied or retransmitted unless expressly permitted in writing by W. M. Barr and Barr.

Disclaimer of Warranties
THE INFORMATION CONTAINED IN THIS WEB SITE IS PROVIDED TO YOU "AS IS," FOR YOUR INFORMATIONAL PURPOSES ONLY, WITHOUT WARRANTY OF ANY KIND, AND W. M. BARR DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. This information could contain technical inaccuracies or typographical errors, and information will be changed, updated and deleted without notice. W. M. Barr may make improvements and/or changes in the products and/or the programs described in this material at any time. Moreover, the data on this web site represent typical values for the products mentioned herein. Since application variables are a major factor in product performance, this information should serve only as a general guide. W. M. Barr assumes no obligation or liability for use of this information. W. M. Barr makes no representations that his web site is free from defects, viruses, or other harmful components. Additionally, W. M. Barr makes no representations or warranties whatsoever about any other web site that you may choose to access through this web site. Links provided by W. M. Barr to such web sites are provided solely for your convenience and should not be deemed to imply that W. M. Barr endorses those web sites or any content therein. IN NO EVENT WILL W. M. BARR BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER TYPES OF CONSEQUENTIAL DAMAGES FOR USE OF THIS WEB SITE OR ANY OTHER HYPERLINKED WEB SITE INCLUDING SPECIFICALLY, BUT NOT EXCLUSIVELY, ANY LOST PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, EVEN IF W. M. BARR IS EXPRESSLY ADVISED ABOUT THE POSSIBILITY OF SUCH DAMAGES. You are solely responsible for adequate protection and backup of data and equipment used in connection with this web site and you agree to hold W. M. Barr harmless from and agree not to sue W. M. Barr for any claims based on or resulting from use of this web site.

Submitting information to W. M. Barr
Please see our privacy policy for general information. W. M. Barr DOES NOT want to receive confidential or proprietary information from you through its web site. Any information or materials that W. M. Barr receives through its web site, other than your personally identifiable information, as explained in W. M. Barr's privacy policy, will be deemed to be NON-CONFIDENTIAL. By transmitting to W. M. Barr information or materials via this web site or otherwise through electronic means, you grant to W. M. Barr an unrestricted, irrevocable license to use, reproduce, display, modify, perform, transmit and distribute such information or materials, and you also agree that W. M. Barr is free to use the information or materials, including any ideas, know-how, concepts or techniques contained therein free of charge for any purpose whatsoever.

Shipping & Delivery
DELIVERY METHOD:  It is our policy to attempt to ship all merchandise within 24 hours of receiving a customer’s order. W. M. Barr ships all merchandise using United Parcel Service (UPS) via Standard Ground, with delivery expected between three to seven business days. We ship to all 50 states. However, if shipping to Alaska or Hawaii please add two additional shipping days.  Shipping Costs: Customers pay all shipping expenses for merchandise that they order. If a customer is returning merchandise, and it has been determined that the merchandise being returned is due to an error made by W. M. Barr, then we will pay shipping costs. Only Standard rate shipping charges will be refunded. We recommend using a shipping agent that has tracking and proof of receipt, such as United Parcel Service (UPS).
 

Return Policy
We provide our customers with a 30-Day Return Policy.  You have 30 days to return the merchandise to us, for whatever reason. The 30 days start the day that your merchandise is shipped.  Refund requests must meet the follow conditions: If the merchandise has been opened, it must be returned with all of the original printed and packaging material. Unopened merchandise: this means the merchandise is unused. Incorrect merchandise: merchandise which we shipped in error; you did not receive what you ordered.  Only merchandise ordered from traskresearch.com will be refunded. We charge a 15% restocking fee for unopened merchandise except for the following: the merchandise was defective or you received merchandise other than what was ordered. You are responsible for the return shipping cost and insuring the return package (we are not responsible for uninsured returns that are damaged during transit).  You will need to send our customer service department an e-mail (info@traskresearch.com) requesting a Return Good Authorization (RGA) number (you cannot receive a refund without an RGA number). This will do two things: The RGA number will allow us to match your return with your original order, and by requesting an RGA, you are stating that you have read, and agree to our Return & Refund Policy.  Along with the RGA, you will also be given a shipping address. This address may be different from the address your merchandise was originally shipped.  Please double check before you ship and only return merchandise to the address that we specify. We can only process claims for returned merchandise that we receive at the correct location.

 

Local Laws
W. M. Barr makes no representation that the materials on this website are appropriate or will be available for us in other locations. Information W. M. Barr publishes on the World Wide Web may contain references or cross references to W. M. Barr products and services that are not announced or available in your area. Such references do not imply that W. M. Barr intends to announce such products or services in your area. Consult your local W. M. Barr business contact for information regarding the products and services that may be available to you. Unless otherwise explicitly stated, all marketing or promotional materials found on this web site are solely directed to individuals, companies or other entities located in the United States. If you use this web site from outside the United States of America, you are entirely responsible for compliance with applicable local laws, including but not limited to the export and import regulations.

Export Control
The materials on this web site are subject to the United States Export Administration Laws and Regulations. Diversion of such materials contrary to United States law is prohibited. Neither the materials, nor any information acquired through the use of the web site, may be acquired for, shipped, transferred, or re-exported, directly or indirectly, to proscribed or embargoed countries or their nationals, nor may it be used for nuclear activities, chemical biological weapons, or missile projects, unless specifically authorized by the United States Government for such purposes. You shall comply strictly with all United States export laws and assume sole responsibility for obtaining licenses to export or re-export as may be required.

Applicable Law
Any action related to these Terms will be governed by the law of the State of Tennessee, without regard to the choice or conflicts of law provisions of any jurisdiction. You agree to submit to the exclusive jurisdiction of the courts located in the Memphis, Tennessee, for the resolution of all disputes arising from or related to these Terms and/or your use of the web site.

Terms of Use Revisions
W. M. Barr may revise these Terms at any time without notice by updating this posting. Your continued use of the web site after such modifications have been made will constitute your acceptance of such revised Terms. This web site may contain other proprietary notices and conditions of use, the terms of which must also be observed and followed.